FAQ for Medication Repackaging Services

We’re here to help make your life easier. Contact us today with any questions, to learn more about Safecor Health’s services, products or process, or to find out how much your hospital could save.


What do I need to do to set up a new account and get started ordering?

Follow these simple steps below to begin a repackaging relationship with Safecor Health.

  • Contact Safecor Health to obtain your customer account setup paperwork and basics for getting started. We will need your completed setup paperwork and pharmacy DEA and State Board of Pharmacy licenses.
  • Contact your wholesaler representative to establish a BILL TO/SHIP TO ordering account on your wholesaler’s ordering system. Be sure to request GPO/WAC/340B accounts as needed.
  • Determine if Safecor Health’s repackaging service fees will be billed directly to your pharmacy or billed through your wholesaler account.
  • Work with our Sales and Implementation teams to ensure we have the repackaging formats, dosage sizes for oral liquids and bar code content your pharmacy needs for the specific NDCs your pharmacy will order and repackage.
  • Place your first order! As you get familiar with the repackaging process, add new NDC# and ramp up order volumes to optimize the use of Safecor Health’s unit-dose repackaging and bar-coding services.

We encourage your pharmacy buyer to develop an internal reordering process to account for the order cycle, repackaging processing time and shipment of completed repackaging orders to your pharmacy.


Can I have my drug order sent to Safecor Health by my wholesaler?

Yes. BILL TO/SHIP TO ordering account(s) are set up by your wholesaler. Your pharmacy can purchase medications through your wholesaler (on-contract and with your wholesaler Cost of Goods applied) and have them sent directly to Safecor Health for repackaging.

If needed, wholesaler purchasing accounts (BILL TO/SHIP TO) can include GPO, WAC and 340B accounts to flow through a hospital’s split billing software and accumulator.


Does my wholesaler work with Safecor Health?

Yes. Safecor Health works closely with all of the major drug wholesalers including AmerisourceBergen, Cardinal Health, McKesson, Morris & Dickson and HD Smith. These unique supply chain relationships and BILL TO/SHIP TO accounts enable institutional pharmacies to purchase medications on-contract and on-formulary from their wholesaler (with the Cost of Goods discount applied).

Medication purchases are delivered by your wholesaler to Safecor Health where we verify and receive the order, repackage the items in the format and dosage size requested by your pharmacy, and ship the completed repackaging order directly to your pharmacy, ready to use.


How is Safecor Health licensed?

Safecor Health is registered with the FDA, license by the DEA, and by the applicable state Boards of Pharmacy and other state and federal agencies as required. Safecor Health repackages oral, non-sterile medications according to the original manufacturer guidelines and according to FDA cGMP repackaging requirements.

Safecor Health is NOT a 503B compounding pharmacy and does NOT manufacture or compound any injectable or sterile pharmaceutical products.


Does Safecor Health support the repackaging needs of multi-site and multi-state health systems?

Yes. Local, regional and national health systems can greatly benefit from a strategic repackaging relationship with Safecor Health — even those health systems using:

  • Central fill pharmacy operation models
  • Central warehouses or shared services facilities
  • Consolidated pharmaceutical repackaging and distribution

Contact us today to learn how a strategic repackaging relationship could help your health system pharmacies.


Are there any drugs that cannot be repackaged at Safecor Health?

There is a very short list of medications that cannot be repackaged at Safecor Health:

  • Beta lactam antibiotics (i.e. penicillins and cephalosporins) – FDA restriction on all re-packagers
  • Some high potency chemotherapeutic medications
  • Select HIV medications – due to manufacturer recommendations
  • Products that are very hygrospoic (ex. MagDelay)
  • Nitroglycerine SL
  • Pancrelipases (except Safecor does repackage Creon)
  • Drugs where the manufacturer states “dispense in original container” on the drug label

Contact us for a complete list of items that cannot be repackaged by Safecor Health.


How does Safecor Health charge for its services?

Safecor Health charges a per dose fee for its repackaging services and a lot change fee for each lot of product. Shipping charges from Safecor Health to your pharmacy are prepaid by Safecor Health and added to your pharmacy’s invoice. The cost-per-dose fees vary by product type, package type and other factors.

Contact us to determine your pharmacy’s pricing. Please be sure to include your GPO and health system parent.


Does Safecor Health repackage hazardous medications and help with USP <800>?

Yes. Safecor Health provides unit-dose repackaging services for certain oral, non-sterile hazardous medications and can help your pharmacy address key aspects of USP <800>. Hazardous medication categories we currently repackage into unit-dose include most antivirals, immuno-suppressants, antiestrogens and antiandrogens. Safecor Health does not repackage cytotoxic medications.

Contact us today to incorporate our hazardous medication repackaging services into your pharmacy’s USP <800> strategy.


Does Safecor Health repackage Schedule II (C-II) drugs?

Yes. Schedule II (C-II) drugs and Schedule III through Schedule V drugs can be repackaged at Safecor Health. There are specific forms, special setup requirements and ordering processes that need to be initiated and followed for Schedule II medications. Contact us to discuss your Schedule II repackaging needs and setup requirements.


Does Safecor Health repackage light-sensitive drugs?

Yes. Safecor Health automatically repackages any light sensitive medications in amber or other light sensitive component materials. Our packaging materials meet or exceed the standards stated in chapter 661 of the USP, and are quality control tested, validated and tracked throughout our manufacturing processes.


Does Safecor Health repackage Pediatric Standardized Doses?

Yes. Safecor Health supports many stand-alone pediatric hospitals as well as hospitals that have pediatric units. For oral liquids, Safecor Health can assist with the repackaging and bar-coding of standardized doses in unit-dose cups and oral syringes — including C-IIs.

Contact us today for a list of common pediatric oral liquids and common standardized doses that can support your pediatric pharmacy requirements.


Does Safecor Health utilize Tall Man lettering?

Yes. Safecor Health supports ISMP recommendations and requirements for pharmacies, including Tall Man lettering on labels and metric-only oral syringe graduations.


Who pays the freight for orders that are repackaged at Safecor Health?

Shipping charges for completed repackaging orders are paid by your pharmacy. Freight charges are prepaid by Safecor Health and added to your invoice.


How are completed repackaging orders shipped back to my pharmacy?

Completed repackaging orders are shipped by Safecor Health to your pharmacy via FedEx or UPS (or another suitable carrier). Shipments to customers are generally sent via Ground service to keep costs down, however, orders can be sent overnight or next day air upon request.

Please note that refrigerated items are only shipped in a suitable shipping container Monday through Thursday for next-day delivery.


Does Safecor Health have a minimum order?

Most customer and GPO repackaging service contracts have a minimum order size requirement of at least $100 per order (not including shipping). We strongly recommend strategically placing orders in bulk and in fewer orders to keep your shipping costs and lot change fee costs as low as possible. We will work with you and your buyer to develop the most efficient ordering pattern for your pharmacy.